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1. Why am I receiving statements? I have never been to the Community Service Board.
2. Was my insurance billed for the services listed on statement?
3. I was told a grant would cover these services.
4. Why am I receiving a bill months later from the date of services?
5. Can I get an itemize statement?
6. Payments sent after new statements were generated
7. Are payment plans available?
8. Can I pay my bill over the phone?
9. What address can I mail my payment too?
10. If my insurance has changed, whom can I provide that too?

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1. Billing Questions?
2. Who is eligible for case management services?
3. Who pays for the service?
4. Do I need a referral for Intensive Outpatient Family Therapy Services?
5. How do families obtain services with Three Rivers Healthy Families?

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1. How does Intensive Care Coordination work?
2. How does ICC work?
3. Who pays for the service?
4. Who is eligible to receive this service?
5. Where can I find more information?

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1. What are Intensive In-home Services?
2. Who is eligible for the services?
3. Who pays for the services?
4. Our child has been hospitalized many times when he becomes a danger to himself or others. How do intensive in-home services address that situation?
5. Why should the family manage a psychiatric emergency when the child's behavior can be managed more safely in a hospital?
6. May parents request intensive in-home services?
7. Where can I find more information?

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1. My child has just received a referral for intensive outpatient family therapy services. What does that mean for our family?
2. Who is eligible for the service?
3. Do I need a referral?
4. Who pays for the service?
5. Where can I find more information?

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1. Who can benefit from our programs, classes and trainings?
2. Why would you attend our programs, classes and trainings?
3. How can you contact us and access our services?
4. Do we require referrals?
5. How much do our services cost and what are the payment options?

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1. What are RISP early intervention services?
2. How can early services help your child's development?
3. Who would benefit from RISP services?
4. How will RISP staff work with your family?
5. Can RISP work with my day care provider?
6. Who can refer a child to this program?
7. Where are RISP services located?
8. Who pays for the program?
9. What do parents and families have to say about RISP services?

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1. How Does Strategic Family Mentoring Work?
2. How do mentors and therapists work together in providing treatment to my child?
3. Who is eligible to receive SFM?
4. What services are offered as part of SFM?
5. Who pays for SFM services?
6. How do I access these services?

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1. How do families obtain services with TRHF?
2. What is the Home Visit Program?
3. What type of child development information and assessment are provided?
4. What other types of special activities and services are available?
5. Who makes up the leadership of TRHF and how are parents involved?

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1. What are case management services for children and adolescents?
2. Who is eligible for the services?
3. What is the benefit of case management services for my family?
4. How can I access case management services?
5. Who pays for the service?
6. Where can I find more information?

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1. When might crisis stabilization services be needed?
2. What types of interventions do these services involve?
3. Who is eligible for the service and who makes referrals?
4. Who pays for the service?
5. Where can I find more information?